A way for your regulars to shop with you on the days they can’t come in — whether you run a corner grocery, a cheese shop, a health food and bulk store or a gourmet import shop.
You choose which you offer. Shoppers pick one at checkout.
Pickup
At your counter or other pickup points, each with its own address and hours.
Your own delivery
Your own zones, fees, minimums and delivery hours.
Express delivery
On demand, by the Local Pass driver network.
Shipping
Ship orders further afield, at rates you set.
Delivery routes
If you deliver yourself, add your vehicles and press one button. Every delivery for the day goes onto a route for each vehicle, in the order to drive it, with a sheet to print for the driver.
The route on their phone
Drivers follow it in the Local Pass app. iPhone now, Android coming soon.
Fewer calls about the order
Customers get a message when the driver is on the way.
Cold goods on cold vans
Frozen goods go on your refrigerated vans.
No overloaded vans
No vehicle is loaded past its limit or kept out past the driver’s hours.
Soon to Go
The last trays, this morning’s bread, the produce that won’t last the week.
Mark it Soon to Go and sell it at a discount, with a clearance badge and boosted placement. We’re inviting businesses to join now, and we’ll set it up with you.
Ask us to set it upWholesale
Orders by text, prices in a spreadsheet, invoices typed by hand.
Cafés, restaurants, caterers and shops each get an order sheet with your prices, behind a password if you like. They send an order, you confirm what you can supply, and then the invoice goes out.
Subscriptions
The same customers asking for the same order, every week, by text.
Sell a weekly or monthly subscription box. Subscribers pay by card and skip or change their own weeks, and each week’s orders arrive ready to pack.
How subscriptions workYour own website and the cafés you supply can go through the same account that packs your orders.
Paste your whole catalogue, a handful of products or a plain order button into your website.
Your website and Local Pass sell from the same products and stock, so a sold-out item is sold out in both places.
The cafés and restaurants you already supply order from a sheet of your wholesale prices, not from the Local Pass app.
Customers check out on Local Pass, and every sale is paid out to you like the rest.
NewYour own store site
When customers come in through your own link, your Local Pass shop looks like your own website, not like an app full of other businesses.
Your name and logo up top
With your own menu: your shop, and pre-orders, subscriptions, wholesale or catering when you offer them.
No other stores around you
No marketplace, no other businesses’ products. Just a small “Powered by Local Pass” at the bottom.
Opened from your links
Your shop link, your QR code and your website’s Order button all open this version.
Same checkout, same account
Customers pay on Local Pass, and the orders come in with all the others.
A grocer on Local Pass
Quadra Street, Victoria
A halal butcher and grocer: veal, chicken, lamb and goat at the counter, with sauces, marinades and spices from around the world, cheeses, preserves, breads and rice on the shelves.
Selling
The business app
Every tool is included — no plans to upgrade and no add-ons to buy.
Bring your whole catalogue in from a CSV file, and edit many products at once.
Stock drops with every sale and low stock is flagged; a product stops selling when you run out.
Scan each item as you pack an order — with your phone’s camera or a barcode scanner — so nothing gets missed.
Print a pack list for your orders and an address label for every box.
Orders laid out by pickup and delivery date and flagged when due soon or overdue; customers get an email at each step.
Sales, top products and top customers, compared with the previous period.
Earnings go to your bank automatically every day, with statements and a sales-tax report ready to download.
The business app on your phone or tablet, and the business portal on your computer.
Tell us about your business and we'll be in touch within one business day.
Dmitriy Kuleshov
Co-founder of Local Pass
Rather talk first?
Tell me what your shop stocks, how many products you carry and how customers order today — and I’ll show you how it would work on Local Pass.
Yes. Any independent grocery store or specialty food shop can apply, whatever its size. Local Pass starts on Vancouver Island, and a shop based elsewhere can still send the form and tell us where it is.
Your food lines, yes: produce, pantry staples, cheese and dairy, bread, coffee and tea. Local Pass is for food, so non-food lines such as household goods are case by case — ask us. You can’t sell raw milk, cannabis or tobacco.
No. You choose what goes online. Start with one department or your top sellers, and add more when you’re ready.
Instacart is built for large retailers and Uber Eats for restaurants. Local Pass is built for independent food businesses on Vancouver Island, selling side by side to the same local customers.
Yes. There’s no exclusivity and no minimum, so your website, your walk-in customers and any other apps carry on as they are. Local Pass is one more way for people nearby to buy from you.
Yes. Local Pass is live in Greater Victoria, with Nanaimo, Duncan, Courtenay, Campbell River and Port Alberni rolling out across Vancouver Island. Apply now and you’ll be ready to go the day we launch in your area.
Resources
Company News
Catering is the fastest-growing part of Canada's food service industry, and now it's built into Local Pass. Here's what's new & why we're excited about it.
6 min read
Growth
AI-generated food photos lose trust once customers know. Use AI to fix the light, colour and clutter in a real photo instead: prompts and apps inside.
9 min read
Company News
Which permits you need, what you can sell and where, and what’s changing: a free guide to Vancouver Island’s food rules, from 411 official documents.
7 min read