Gloved hands packing a takeout order into paper bags on a cafe counter
Island-owned and operated

A local delivery app
for Island restaurants and cafes.

Take delivery and pickup orders from your neighbours, at a lower commission than the big delivery apps charge.

A commission on each order — no setup fees and no monthly subscription.
Apply to joinSee the features

Why Local Pass

What changes when your delivery app is local

  • Customers who came to eat local

    People open Local Pass to find Island kitchens, not to scroll past corporate chains before they reach yours.

  • Started in Victoria, for a fairer deal

    Subash Chandel and Dmitriy Kuleshov started Local Pass after seeing the big delivery companies squeeze local restaurants and the people who order from them.

  • Order problems handled for you

    When a customer has a problem with an order, our local team handles the support on your behalf, so your line keeps cooking.

Curries, rice, naan and samosas served in copper-and-steel dishes

A restaurant on Local Pass

Royal Spice Indian Cuisine

Cloverdale Avenue, Victoria

Indian cooking built on fragrant spices from every corner of India — curries, biryanis and tandoori dishes, with fresh naan and chaat.

Selling

  • Butter chicken
  • Chicken & beef biryani
  • Dal tadka
  • Tandoori platter
  • Naan & paratha
See their menu

Features

Online ordering, from your menu to the doorstep

  • Your own restaurant page

    Your menu, photos and hours on a restaurant page built to be found on Google, with ordering built in.

    See restaurant delivery

  • Delivery and pickup

    Local Pass drivers or your own, across several delivery zones — and customers follow their order live.

  • POS integration

    Orders drop straight into your point-of-sale, so nobody re-keys a ticket mid-rush — Square today, with more systems on the way.

  • A tablet at no charge

    We provide a tablet to run Local Pass at your counter.

  • Catering orders

    Take catering orders for office lunches and parties, with automated Pay Later invoicing for the customers who need it.

    How catering works

  • Promotions

    Run a buy-one-get-one, a discount on a dish or money off the order — plus the campaigns we run with our vendors.

  • Soon to Go

    Sell extra portions and the last of the day’s specials at a discount, with a clearance badge and boosted placement.

  • Chat and reviews

    Answer a customer’s question about a dish in chat, and reply to their reviews.

The business app

Run the business side between services

Every tool is included — no plans to upgrade and no add-ons to buy.

  • Live orders

    Accept, decline and manage incoming orders in real time on your phone or tablet.

  • Kitchen printer support

    Connect a network kitchen printer, and each ticket prints when you accept the order — every item and option on it.

  • Daily payouts

    Earnings go to your bank automatically every day, with statements and a sales-tax report ready to download.

  • Sales insights

    Sales, top products and top customers, compared with the previous period.

Local Pass business app — Live orders
Live ordersAccept and manage every ticket
Local Pass business app — Your restaurant page
Your restaurant pageWhat customers see
Local Pass business app — Sales
SalesRevenue and orders at a glance

How it works

From application to your first ticket

  1. 1

    Apply

    Tell us about your kitchen and what you serve. The form below takes two minutes.

  2. 2

    Set up your menu

    We help you add your dishes and prices, set your delivery zones and connect payments.

  3. 3

    Sell directly

    Orders come in; you cook, pack and hand each one to a driver or to the customer picking it up.

Get started

Apply to join

Tell us about your business and we'll be in touch within one business day.

What do you sell?

Ready to set up on your own? Create your business account

FAQ

Before you add another delivery app

Is Local Pass a good alternative to Uber Eats or DoorDash in Victoria?

Yes — it’s the Island-owned alternative. Local Pass takes a lower commission than Uber Eats or DoorDash, puts you in front of neighbours looking to eat local, and has a local team you can reach. There’s no exclusivity, so you can keep the apps you already use.

How long does it take to get my restaurant on Local Pass?

Setup takes under 10 minutes, and most businesses go live the same day.

Can I pause orders when the kitchen gets slammed?

Yes. Switch your restaurant to Closed on your dashboard, and new orders stop until you switch it back to Open.

Can I take pickup orders only, without delivery?

Yes. Pickup can run on its own, which suits a counter-service cafe or a food truck; delivery is a separate setting you can leave off.

Can a cafe, pub or food truck join Local Pass?

Yes. Cafes, pubs and bars, food trucks, and delis and sandwich shops can all sell on Local Pass alongside sit-down restaurants.

My restaurant is in Nanaimo or Courtenay. Can I join?

Yes. Local Pass is live in Greater Victoria, with Nanaimo, Duncan, Courtenay, Campbell River and Port Alberni rolling out across the Island. Apply now and your restaurant will be ready the day ordering opens in your area.

Do my customers need to download an app?

No. They can order on the web at localpass.ca/takeout, or in the Local Pass app for iPhone and Android.

Resources

Guides for restaurants and cafés

Every post for restaurants and cafés